A “Replace Drum” message concerns the imaging drum on models that use a separate unit. Do not substitute a toner cartridge or reset the counter without following the exact manual.
Check the exact model
Brother documents separate toner and drum parts for the HL-L2460DW family. Other laser printers may combine components. Read the model's official consumables page before choosing a part number.
Use the model procedure
Follow the maker's illustrated replacement steps for accessible parts. Keep fingers off the photosensitive drum surface. A counter reset may be part of a documented new-drum installation, not a workaround for an old drum.
If the message persists
Confirm that the replaced part was the drum, not toner, and that the full assembly is seated as instructed. Contact the manufacturer if the code remains after its official steps; do not force the assembly.
Official references
Useful next steps
Found a mismatch? Request a correction with the public source URL and exact model, without passwords or full serial numbers.