Windows protected print mode: vendor drivers and missing features. Check the exact model and use these steps only where the stated requirements apply.
Before you begin
Applies to: Printers that meet the stated connection and OS requirements. Windows builds offering WPP; not a claim that every listed model is certified.
Confirm the exact model and current printer status before changing settings.
Step-by-step
- Check whether Windows protected print mode is enabled or enforced by your organization.
- WPP uses the modern Windows print system; enabling it removes printers using third-party drivers and their drivers.
- Re-add a supported device through Windows. Confirm printer and scanner support independently.
- If a required feature genuinely needs a vendor driver, review Microsoft guidance and the security tradeoff with the administrator before changing WPP. Reinstall the appropriate device afterward.
Check whether it worked
Repeat the original operation and confirm the problem no longer occurs.
If it still fails
Use the exact model support page; record the full displayed message.
- Do not turn WPP off as the first automatic troubleshooting step. Managed policies require administrator action.
Official sources
These links identify the source and its scope. Check the manufacturer page again before changing a printer setting or buying a part.
- Microsoft — Windows protected print mode Checked 2026-11-01; official full page
Useful next steps
Found a mismatch? Request a correction with the public source URL and exact model, without passwords or full serial numbers.