Jam Tray 1 is a display message documented for Brother HL-L2460DW. Clear the tray-one jam.
What this display message means
Clear the tray-one jam.
Applies to: Brother HL-L2460DW. Do not reuse the same code on an unrelated model.
What to try, in order
- Clear the tray-one jam.
After each step, repeat the action that produced the message. If it clears, you can stop.
When to stop
Stop if the instructed check does not apply, access requires disassembly, or the error persists after the documented steps.
- Hot internal parts: use the exact illustrated access procedure and allow cooling. Do not dismantle the fuser.
Do not buy a part from the code alone. Check the exact model and manufacturer's part list if a replacement is actually required.
Models covered by this source
Official sources
These links identify the source and its scope. Check the manufacturer page again before changing a printer setting or buying a part.
- Brother — HL-L2460DW family LCD error and maintenance messages Checked 2026-11-01; official full page
Useful next steps
Found a mismatch? Request a correction with the public source URL and exact model, without passwords or full serial numbers.